Refund policy

ComfortZen Return and Refund Policy

Contact us within 14 days after delivery if your item arrives damaged, defective, or incorrect. We do not accept change-of-mind returns.

Email support@shopcomfortzen.com with your order number, a description of the issue, and clear photos or video. We will review your request and arrange an appropriate refund or replacement if approved.

Please contact us before returning any item. If a return is required, we will provide instructions for sending it to:

ComfortZen
493 Belmont Street
Brockton, MA 02301
United States

This policy does not limit any rights you have under applicable consumer law.